Privacy Requests
Operator: Diduno, an unincorporated student project run by its founders Contact: [email protected] Effective date: November 9, 2026
This page explains how to see, fix, download, delete and limit the use of your information on Diduno, and how to appeal. Diduno serves users in the United States who are 18 or older. Everyone gets the choices below, whatever state they live in.
1. What you can do
| You want to | How |
|---|---|
| Access (see) your data | Sign in. Your profile and Settings show your name, school email, handle, picture, school details, saved items, finds and forum posts. For anything else we hold about you, email [email protected]. |
| Correct your data | Edit your profile fields in Settings. For anything you cannot edit (for example, a wrong name copied from Microsoft), email us. Use "Wrong info?" for errors in offers or places. |
| Delete your data | Use Delete account in Settings. The confirmation box lists what is deleted. Or email us from your school address. |
| Export (get a copy) | Use the export link in Settings to download your account data as a JSON file (/api/account/export, signed in only, up to 3 times an hour). It leaves out moderation records and sessions. If you need more, email [email protected]. |
| Opt out of analytics | Turn analytics off at /privacy/choices. Diduno also reads the Global Privacy Control signal from your browser and treats it as the same opt-out. The choice is saved in your browser, so set it once on each browser you use. Analytics is cookieless page counting, not used for advertising. |
| Opt out of sale or sharing | Diduno does not sell your personal information and does not share it for advertising. There is nothing to opt out of. |
| Limit or object to a use | Email us. We will consider your request and tell you what we can do. |
| Appeal a decision | See section 6. |
You can also remove a find or forum post yourself, and you can turn off public saved items in Settings.
2. What deletion does
Deleting your account removes your profile, sign-in sessions, provider link, saved items, and posts you wrote, as described in Settings. Some things stay:
- A moderation record (your Microsoft id and email, the action and the reason) if your post or find was hidden after flags, or you were banned or unbanned. We keep it so a banned person cannot return. It is kept up to 6 years after the last entry, reviewed at least once a year, and deleted when older.
- Corrections you sent stay for up to 3 years after they are resolved or last have activity (reviewed at least once a year), but are no longer linked to your account.
- Anonymous counters (no user, IP or session in them).
- Copies in backups and in service providers' logs until they expire. Neon holds database backups under its own schedule, which we do not control.
- Information we must keep to follow the law, resolve disputes or enforce our rules.
Finds you posted are deleted automatically 30 days after they end.
3. How to send a request
Email [email protected] from your school email address, or use the in-app controls above. Write "Privacy request" in the subject and say what you want (access, delete, correct, export, opt out, other). We do not need more than is required to find your account.
There is no fee, except that we may charge a reasonable fee for a request that is manifestly excessive. We verify your identity through your school account email. We may decline or limit requests that are excessive or repeated, that we cannot verify, that would harm someone else's rights, or that the law lets us refuse, and we will tell you why.
4. Verifying you
To protect your account we must confirm it is you.
- In-app requests (signed in) are already verified.
- Email requests: we reply to the school address on the account, and for deletion or export we may ask you to confirm by signing in or by replying from that address. We do not ask for a government ID, a Social Security number or a password.
- If you use an authorized agent, we may ask for your written permission.
- If we cannot verify you, we cannot act on the request and will say so.
5. How long we take
We respond within 45 days. If we need more time we may extend once by up to 45 more days and we will tell you why before the first 45 days end.
6. Appeals
If we refuse or only partly grant a request, you can appeal by emailing [email protected] with the subject "Privacy appeal" within 60 days of our reply. A person who did not make the first decision will review it where possible. We respond within 45 days of receiving the appeal and explain the reasons. If your appeal is denied, you may contact your state attorney general. In Pennsylvania, that is the Office of Attorney General Bureau of Consumer Protection.
7. Residents of states with privacy laws
Some states give extra rights (for example access, deletion, correction, portability, opt-out of targeted advertising, sale and profiling). We give everyone the rights above. The laws in California, Virginia, Colorado, Connecticut, Utah, Iowa, Indiana, Tennessee, Montana, Texas, Oregon, Delaware, New Jersey, New Hampshire, Kentucky, Nebraska, Maryland, Minnesota and Rhode Island are the ones we follow. Diduno does not run targeted advertising, does not sell or share personal information, does not profile users and does not use sensitive data for anything but running the Service. In California you also have the right to limit use of sensitive personal information: since we use it for nothing else, there is nothing more to limit. Where a state lets you ask which specific providers receive your data, they are listed in section 5 of the Privacy Policy. We act on an opt-out request within 15 business days.
8. Not supported by this page
Diduno does not collect data from children under 18 by design. If you think a minor has an account, email us and we will delete it.
9. Notices, disputes and succession
Send notices to [email protected]. We publish no postal address; if you need one for a formal notice, email us and we give one within 5 business days. We do not accept service of process by email unless we confirm in writing. Complaints and disputes about privacy are subject to the dispute provisions of the Terms of Service, which also protect every Diduno Party as the Terms define it. If Diduno passes to a future company or other successor, these choices and promises pass with it.
Effective and last updated: November 9, 2026